Collection of personal and other information:
a) The User expressly agrees and acknowledges that the Company collects and stores the User’s personal information, which is provided by the User from time to time on the company’s website /app /software, including but not limited to the User's user name, passwords, email address, name, address, age, date of birth, sex, nationality, shopping preferences, browsing history, etc., as well as any images or other information uploaded/published by the User on the website /app /software. The User is aware that this information will be used by the company’s website /app /software and the company to provide services and features targeted at the User, that are most likely to meet the User’s needs, and also to customize and improve the website /app /software to make its user's experiences safer and easier.
b) The user expressly agrees and acknowledge that the information collected by the company upon user’s request can be used by the company’s website / app/ software and the company .
c) The User is aware that the company’s website /app /software and the company may automatically track certain information about the User based upon the User's IP address and the User’s behaviour on the website, and the User expressly consents to the same. The User is aware that this information is used to do internal research on user demographics, interests, and behaviour, to enable the company’s website /app /software and the company to better understand, and cater to the interests of its users. The User is expressly made aware that such information may include the URL that the User visited prior to accessing the website, the URL which the User subsequently visits (whether or not these URLs form a part of the website), the User's computer & web browser information, the User's IP address, etc.
d) If the User chooses to purchase products / services from the c mompany’s website /app /software, the User consents to allowing the company’s website /app /software and the company to collect information about the User's buying behaviour and trends.
e) If the User chooses to post messages / reviews / feedback anywhere on the company’s website, including but not limited to message boards, chat rooms, other message areas, etc., the User is aware that any and all such information provided / uploaded will be collected and stored by the company’s website/app/software and the Company indefinitely, and that such retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc., and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by the company’s website /app /software and the company as permitted by applicable laws.
f) The User is aware that any and all information pertaining to the User collected by the Company, whether or not directly provided by the User to the company’s website /app /software and the company, including but not limited to personal correspondence such as emails or letters, feedback from other users or third parties regarding the User's activities or postings on the website, etc., may be collected and complied by the company’s website/app/software and the company into a a file/folder specifically created for / allotted to the User, and the User hereby expressly consents to the same.
g) The User is aware that while he/she can browse some sections of the Website without being a registered user, certain activities (such as placing an order) require the User to provide valid personal information to the company’s website /app /software and the company for the purpose of registration. The User is aware that the contact information provided to the company’s website /app /software and the company may be used to send the User offers and promotions, whether or not based on the User's previous orders and interests, and the User hereby expressly consents to receiving the same.
h) The User is aware that the company’s website /app /software and the company may occasionally request the User to complete optional online surveys. These surveys may require the User to provide contact information and demographic information (like zip code, age, income bracket, sex, etc.). The User is aware that this data to is used to customise the company’s website /app / software for the benefit of the User, and providing all users of the company’s website /app /software with products/services/content that the Company believes they might be interested in availing of, and also to display content according to the User's preferences.
i) The User is aware that the company’s website /app /software and the company may occasionally request the User to write reviews for products/services purchased/availed of by the User from the company’s website /app /software , and also reviews for the various sellers listing their products/services on the company’s website /app /software. The User is aware that such reviews will help other users of the company’s website /app /software make prudent and correct purchases, and also help the company’s website /app /software and the company remove sellers whose products are unsatisfactory in any way, and the User hereby expressly authorises the company’s website /app /software and the company to publish any and all reviews written by the User on the company’s website, along with the User's name and certain contact details, for the benefit and use of other Users of the website.
j) The user is further aware that the company’s website /app /software and the company may use the software like Alphonso , Google Analytics and Facebook pixel etc. ,and the user hereby expressly consents to the same .
k) Nothing contained herein shall be deemed to compel the company’s website/app/software and the company to store, upload, publish, or display in any manner content/reviews/surveys/feedback submitted by the User, and the User hereby expressly authorizes the company’s website /app /software and the company to remove from the website any such content, review, survey, or feedback submitted by the User, without cause or being required to notify the User of the same.
Location information :
We collect location information from a variety of sources. You can manage your location permissions by visiting the location settings tool on your devices.
a) The User is aware that a ‘Cookie’ is a small piece of information stored by a web server on a web browser so it can later be traced back from that particular browser, and that cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a User's login identification, password, etc. The User is aware that the website places both permanent and temporary cookies in the User's computer's hard drive and web browser, and does hereby expressly consent to the same.
b) The User is further aware that the website uses data collection devices such as cookies on certain pages of the website to help analyse web page flow, measure promotional effectiveness, and promote trust and safety, and that certain features of the website are only available through the use of such cookies. While the User is free to decline the website's cookies if the User's browser permits, the User may consequently be unable to use certain features on the website.
How company uses your information:
• provide and deliver the Services, process transactions and send related information such as confirmations and invoices;
• send you technical notices, updates, security alerts and support and administrative messages;
• respond to your comments, questions and requests and provide customer service;
• communicate with you about products, services, offers, promotions, rewards and events offered by eRealto.com and others, and provide news and information we think will be of interest to you;
• monitor and analyze trends, usage and activities in connection with our Services;
• revise, modify, and update existing Services and develop new Services;
• detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of eRealto.com and others;
• personalize the Services and present you with advertising, content or features that we believe will be of interest or useful to you;
• facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
• link or combine with information we get from others to help understand your needs and provide you with better service; and
• carry out any other purpose described to you at the time the information was collected
Confidentiality maintained by the user :
The user solely responsible for maintaining confidentiality of the User password and user identification and all activities and transmission performed by the User through his user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and eRealto.com assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.
When company shares and discloses your information :
Your privacy is important and we are committed to protecting your information that identifies you personally. We will share your personal information in the following circumstances:
With your consent : By using the company’s website /app /software or by providing information to the Company through the company’s website /app /software , the User consents to the collection and use of the information disclosed by the User on the company’s website /app /software in accordance with this Policy, including but not limited to the sharing and disclosure of the information by the company.
Business tranfers: If and when eRealto.com is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your personal information in connection with that transaction.
For marketing purposes : You agree that eRealto.com may use personal information about you to improve its marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience while using the Site.
Shared with third party in good faith : We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/action or any manner required for the purposes of protecting our rights or interests. We are not responsible for any shared content of the user.
Legal obligation: The company fully comply with all Indian Laws applicable. The company has always cooperated with all law enforcement inquires. The may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law. According to section 6 of Information Technology ( reasonable security practices and procedures and sensitive personal data or information ) rules ,2011 , The government agency shall send a request in writing to the body corporate possessing the sensitive personal data or information stating clearly the purpose of seeking such information. The government agency shall also state that the information so obtained shall not be published or shared with any other person.
The company takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security.
You can access, update, and delete personal information you provide to eRealto.com in your account profile by logging into your account on the relevant eRealto.com Service. We may maintain a copy of the original version of your information in our records.
The above mentioned rules and this rule applies to the dealers.